Femannose D-Mannose
Pour le traitement et la prévention des cystites et autres infections urinaires

Data protection policy

We are delighted that you have visited our website and are interested in our company. The protection of your personal data is important to us. In the following we provide information according to Art. 12, 13 and 21 of the General Data Protection Regulation (GDPR) about the handling of your personal data when you use our website https://www.femannose.com/.

Personal data are individual pieces of information on personal or material circumstances of an identified or identifiable natural person. This includes information such as name, address, telephone number and date of birth.

I. Controller

MCM Klosterfrau Vertriebsgesellschaft mbH
Gereonsmühlengasse 1-11
50670 Cologne
Tel: 0221-1652-0
Fax: 0221-1652-430
Email: dialog@klosterfrau-service.de

II. Data protection officer

Bugl & Kollegen
Mr Alexander Bugl
Sedanstraße 7
93055 Regensburg
Telephone office: 0941-630 49 789
Mobile: 0176-10 31 26 88
Email: Datenschutz.buglkollegen@klosterfrau.de

III. Purpose and legal foundation of data processing

1. Informational use of the website

You may visit our website without providing personal information. If you merely use our website for informational purposes or otherwise transmit personal information, we do not process personal data, with the exception of data which is transmitted by your browser in order to permit you to visit the website.

Technical provision of the website

For the technical provision of the website it is necessary for us to process certain automatically transmitted information about you so that your browser can show our website and you can use it. This information is automatically collected every time our website is visited and stored in our server logfiles. This information refers to the computer system of the requesting computer. The following information is collected here:

  • IP address
  • Browser type/version (for example: Firefox 59.0.2 (64 bit))
  • Browser language (for example: German)
  • Operating system used (for example: Windows 10)
  • Internal resolution of the browser window
  • Screen resolution
  • JavaScript activation
  • Java on / off
  • Cookies on / off
  • Colour depth
  • Referrer
  • Time of access

Furthermore, we use cookies so that you may use our website. Cookies are text files which are stored in the internet browser or by the internet browser on your computer system when you visit a website. A cookie contains a characteristic string of characters which permits an unambiguous identification of the browser when the website is revisited. We use these cookies exclusively to provide our website with its technical functions to you. A few functions of our website cannot be offered without the use of cookies. The following information is stored in the cookies and transmitted to us: cookie ID, login information.

We do not use the information we have collected about you using the above mentioned cookies to create user profiles or to analyse your surfing behaviour.

We process your personal data for the technical provision of our website on the basis of the following legal foundations

  • To satisfy a contract or to conduct pre-contractual measures in accordance with Art. 6 (1) lit. b GDPR where you visit our website for informational purpose; and
  • To safeguard our legitimate interests under Art. 6 (1) lit. f GDPR in order to be able to technically provide the website to you. Our legitimate interest here is to provide you with an attractive technically functioning and user friendly website and to take measures to protect our website from cyber risks and to prevent cyber risks emanating from our website for third parties.

Content Delivery Network (CDN)

As a part of this, we use so-called Content Delivery Networks (CDN) in order to present the content of our pages as quickly as possible and to reduce the page load time for the end user. For this purpose, the request of the files by the server causes data such as the IP address (or other information as stated above) to be transmitted to the CDN server and to be stored there in logfiles. By storing the content, the CDNs help to present the content quickly and flexibly on all terminal devices even if the traffic on our website increases. The two following networks are currently used: unpkg.com, cdnjs.cloudflare.com.

SSL and TLS encryption

This website uses an SSL or TLS encryption for safety reasons and to protect the transmission of confidential content such as inquiries which you send to us as website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.

If the SSL or TLS encryption is activated, the data that you send to us cannot be read by third parties.

a. Marketing
For the purposes of marketing and remarketing we use Google Analytics, DoubleClick, the Google Tag Manager and therefore cookies as well as the tools explained in the following.

We only process your personal data if you have given your consent to this.

Analysis tools, marketing und remarketing

Google Analytics


This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and facilitate an analysis of your use of the website. The information generated by the cookie on your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the analysis of the user behaviour in order to optimise both its web offer and marketing.

The information generated by cookies about your use of the website e. g.

  • Browser type/version (for example: Firefox 59.0.2 (64 bit))
  • Operating system used (for example: Windows 10)
  • Referrer
  • IP address
  • Time of access

is usually transmitted to a Google server in the USA and stored there.

In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google is certified under the privacy shield agreement and therefore offers a guarantee that it will comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents the collection of your data for future visits to this website:

Deactivate Google Analytics

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly. We would like to point out, however, that in this case you may possibly not be able to use all functions of this website to the full. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) by Google as well as the processing of these data by Google by downloading the browser plugin available at the following link and installing it: https://tools.google.com/dlpage/gaoptout?hl=de.

Further information on the handling of user data at Google Analytics is provided by the data protection policy of Google: https://support.google.com/analytics/answer/6004245?hl=de.

The personal data of the user are deleted after 14 months or anonymised. We use Google Analytics in order to show the adverts placed within the advertising services of Google and its partners only to those users who have also shown an interest in our online offer or who have specific features (e.g. interest in specific subjects or products which are determined on the basis of the websites visited) which we send to Google (so-called “remarketing” or “Google Analytics audiences”). With the aid of the remarketing audiences we also wish to ensure that our adverts are in line with potential interests of the users.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address is abbreviated by Google within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website in order to compile reports on the website activities and to provide services associated with the use of the website and the use of the internet to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.

Google Tag Manager

We use the Google Tag Manager from Google on our website. The Google Tag Manager is a solution using which advertisers can manage web page tags via a user interface. The Google Tag Manager itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The Google Tag Manager service facilitates the triggering of other tags which for their part may collect data under certain circumstances. Google Tag Manager does not access these data. If a deactivation was made at the domain or cookie level, it continues to exist for all tracking tags which are implemented using Google Tag Manager.

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